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Frequently Asked Questions

Is there a free trial available for plans?

Yes there is a months free trial for any of the plans listed above. You will not be charged as long as you cancel before the next billing cycle.

Can I upgrade to another plan at any time?

Yes, all plans can be scaled up or down depending on sending/receiving volume. You’ll be notified before being upgraded to enterprise payment plan.

Can I choose billing cycle?

You can choose to be billed monthly, quarterly, or yearly. Note that for yearly, you need file your billing as a business, not as an individual.

Is supoprt included in the plan?

Yes, 24/7 support is included with each plan, by phone or through chat. Note that chat is not always available due to timezone difference.

Can I pay in advance?

Yes, you can pay up to 3 years in advance. Again this is only possible if you register the account and billing as a business, not as an individual.

Can I be billed using my local currency?

No, we only bill in Euros or in United States Dollars. We can, however, provide the amount in your local currency on each invoice should you want to.

Can’t find the question you are looking for? Get in touch with one of our agents.

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