{"id":11554,"date":"2022-01-31T22:21:27","date_gmt":"2022-02-01T05:21:27","guid":{"rendered":"https:\/\/studiovainilla.com\/clientes\/?page_id=11554"},"modified":"2026-07-19T21:17:52","modified_gmt":"2026-07-20T03:17:52","slug":"faqs","status":"publish","type":"page","link":"https:\/\/studiovainilla.com\/clientes\/faqs\/","title":{"rendered":"Faqs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11554\" class=\"elementor elementor-11554\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aeb3b03 e-con-full e-flex e-con e-parent\" data-id=\"aeb3b03\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-329368e elementor-widget elementor-widget-html\" data-id=\"329368e\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div id=\"sv-help-center\" class=\"svhc\">\n\n  <!-- =====================================================\n       FONDO DECORATIVO\n  ====================================================== -->\n  <div class=\"svhc-background\" aria-hidden=\"true\">\n    <span class=\"svhc-orb svhc-orb-one\"><\/span>\n    <span class=\"svhc-orb svhc-orb-two\"><\/span>\n    <span class=\"svhc-grid\"><\/span>\n  <\/div>\n\n  <!-- =====================================================\n       HERO\n  ====================================================== -->\n  <header class=\"svhc-hero\">\n\n    <div class=\"svhc-container\">\n\n      <div class=\"svhc-topbar\">\n\n        <a\n          href=\"https:\/\/studiovainilla.com\/clientes\/\"\n          class=\"svhc-logo\"\n          aria-label=\"Volver al Portal de Clientes\"\n        >\n          <img decoding=\"async\"\n            src=\"https:\/\/studiovainilla.com\/clientes\/wp-content\/uploads\/2021\/03\/StudioVainilla-Portal-Clientes-Blanco-Vainilla.png\"\n            alt=\"Clientes by StudioVainilla\"\n          >\n        <\/a>\n\n        <a\n          href=\"https:\/\/studiovainilla.com\/clientes\/\"\n          class=\"svhc-back\"\n        >\n          <svg viewBox=\"0 0 24 24\" aria-hidden=\"true\">\n            <path\n              d=\"M19 12H5M11 18l-6-6 6-6\"\n              fill=\"none\"\n              stroke=\"currentColor\"\n              stroke-width=\"2\"\n              stroke-linecap=\"round\"\n              stroke-linejoin=\"round\"\n            \/>\n          <\/svg>\n\n          <span>Volver al portal<\/span>\n        <\/a>\n\n      <\/div>\n\n      <div class=\"svhc-hero-content svhc-reveal\">\n\n        <div class=\"svhc-kicker\">\n          <span><\/span>\n          Centro de ayuda\n        <\/div>\n\n        <h1>\n          \u00bfC\u00f3mo podemos\n          <strong>ayudarte hoy?<\/strong>\n        <\/h1>\n\n        <p>\n          Encuentra instrucciones para acceder a tus plataformas,\n          configurar tus herramientas, compartir accesos de forma segura\n          y resolver las dudas m\u00e1s frecuentes.\n        <\/p>\n\n        <div class=\"svhc-search\">\n\n          <svg viewBox=\"0 0 24 24\" aria-hidden=\"true\">\n            <circle\n              cx=\"11\"\n              cy=\"11\"\n              r=\"7\"\n              fill=\"none\"\n              stroke=\"currentColor\"\n              stroke-width=\"2\"\n            \/>\n            <path\n              d=\"M16.5 16.5L21 21\"\n              fill=\"none\"\n              stroke=\"currentColor\"\n              stroke-width=\"2\"\n              stroke-linecap=\"round\"\n            \/>\n          <\/svg>\n\n          <input\n            id=\"svhc-search-input\"\n            type=\"search\"\n            placeholder=\"Buscar: Meta, Slack, facturaci\u00f3n, contrase\u00f1as...\"\n            aria-label=\"Buscar en el Centro de Ayuda\"\n            autocomplete=\"off\"\n          >\n\n          <button\n            id=\"svhc-search-clear\"\n            class=\"svhc-search-clear\"\n            type=\"button\"\n            aria-label=\"Limpiar b\u00fasqueda\"\n          >\n            \u00d7\n          <\/button>\n\n        <\/div>\n\n        <div class=\"svhc-popular\">\n\n          <span>B\u00fasquedas frecuentes:<\/span>\n\n          <button type=\"button\" data-search=\"Meta\">\n            Meta\n          <\/button>\n\n          <button type=\"button\" data-search=\"Slack\">\n            Slack\n          <\/button>\n\n          <button type=\"button\" data-search=\"contrase\u00f1as\">\n            Contrase\u00f1as\n          <\/button>\n\n          <button type=\"button\" data-search=\"facturaci\u00f3n\">\n            Facturaci\u00f3n\n          <\/button>\n\n        <\/div>\n\n      <\/div>\n\n    <\/div>\n\n  <\/header>\n\n  <!-- =====================================================\n       CONTENIDO\n  ====================================================== -->\n  <main class=\"svhc-main\">\n\n    <div class=\"svhc-container\">\n\n      <!-- ===================================================\n           CATEGOR\u00cdAS\n      ==================================================== -->\n      <section class=\"svhc-categories svhc-reveal\">\n\n        <div class=\"svhc-heading\">\n\n          <div>\n            <span class=\"svhc-label\">Accesos r\u00e1pidos<\/span>\n            <h2>Encuentra lo que necesitas<\/h2>\n          <\/div>\n\n          <p>\n            Selecciona una categor\u00eda o utiliza el buscador.\n          <\/p>\n\n        <\/div>\n\n        <div class=\"svhc-category-grid\">\n\n          <button\n            type=\"button\"\n            class=\"svhc-category is-active\"\n            data-filter=\"all\"\n          >\n            <span class=\"svhc-category-icon\">\n              <svg viewBox=\"0 0 24 24\">\n                <path\n                  d=\"M4 4h6v6H4zM14 4h6v6h-6zM4 14h6v6H4zM14 14h6v6h-6z\"\n                  fill=\"none\"\n                  stroke=\"currentColor\"\n                  stroke-width=\"1.8\"\n                \/>\n              <\/svg>\n            <\/span>\n\n            <span>\n              <strong>Todos los temas<\/strong>\n              <small>Consulta toda la ayuda<\/small>\n            <\/span>\n          <\/button>\n\n          <button\n            type=\"button\"\n            class=\"svhc-category\"\n            data-filter=\"slack\"\n          >\n            <span class=\"svhc-category-icon\">\n              <svg viewBox=\"0 0 24 24\">\n                <path\n                  d=\"M8 3a2 2 0 012 2v3H7a2 2 0 110-4h1V3zM21 8a2 2 0 01-2 2h-3V7a2 2 0 114 0v1h1zM16 21a2 2 0 01-2-2v-3h3a2 2 0 110 4h-1v1zM3 16a2 2 0 012-2h3v3a2 2 0 11-4 0v-1H3z\"\n                  fill=\"none\"\n                  stroke=\"currentColor\"\n                  stroke-width=\"1.8\"\n                \/>\n              <\/svg>\n            <\/span>\n\n            <span>\n              <strong>Slack<\/strong>\n              <small>Invitaci\u00f3n y acceso<\/small>\n            <\/span>\n          <\/button>\n\n          <button\n            type=\"button\"\n            class=\"svhc-category\"\n            data-filter=\"portal\"\n          >\n            <span class=\"svhc-category-icon\">\n              <svg viewBox=\"0 0 24 24\">\n                <path\n                  d=\"M4 5h16v14H4zM4 9h16M8 13h3M8 16h6\"\n                  fill=\"none\"\n                  stroke=\"currentColor\"\n                  stroke-width=\"1.8\"\n                  stroke-linecap=\"round\"\n                \/>\n              <\/svg>\n            <\/span>\n\n            <span>\n              <strong>Portal de clientes<\/strong>\n              <small>Cuenta y accesos<\/small>\n            <\/span>\n          <\/button>\n\n          <button\n            type=\"button\"\n            class=\"svhc-category\"\n            data-filter=\"meta\"\n          >\n            <span class=\"svhc-category-icon\">\n              <svg viewBox=\"0 0 24 24\">\n                <path\n                  d=\"M4 15c2.3-5.3 4.5-8 6.5-8 3.1 0 4.5 10 7.4 10 1.2 0 2.1-1.4 2.1-3.5C20 10.5 18.5 8 16 8c-2.8 0-5.2 3.4-7.1 7-1 1.9-1.8 2.8-3 2.8C4.7 17.8 4 16.8 4 15z\"\n                  fill=\"none\"\n                  stroke=\"currentColor\"\n                  stroke-width=\"1.8\"\n                \/>\n              <\/svg>\n            <\/span>\n\n            <span>\n              <strong>Meta y redes<\/strong>\n              <small>Socios y activos<\/small>\n            <\/span>\n          <\/button>\n\n          <button\n            type=\"button\"\n            class=\"svhc-category\"\n            data-filter=\"billing\"\n          >\n            <span class=\"svhc-category-icon\">\n              <svg viewBox=\"0 0 24 24\">\n                <path\n                  d=\"M6 3h12v18l-3-2-3 2-3-2-3 2V3zM9 8h6M9 12h6M9 16h3\"\n                  fill=\"none\"\n                  stroke=\"currentColor\"\n                  stroke-width=\"1.8\"\n                  stroke-linecap=\"round\"\n                \/>\n              <\/svg>\n            <\/span>\n\n            <span>\n              <strong>Facturaci\u00f3n<\/strong>\n              <small>Solicita tu factura<\/small>\n            <\/span>\n          <\/button>\n\n          <button\n            type=\"button\"\n            class=\"svhc-category\"\n            data-filter=\"support\"\n          >\n            <span class=\"svhc-category-icon\">\n              <svg viewBox=\"0 0 24 24\">\n                <path\n                  d=\"M4 13a8 8 0 0116 0M4 13v5a2 2 0 002 2h2v-7H4zM20 13v5a2 2 0 01-2 2h-2v-7h4z\"\n                  fill=\"none\"\n                  stroke=\"currentColor\"\n                  stroke-width=\"1.8\"\n                  stroke-linecap=\"round\"\n                \/>\n              <\/svg>\n            <\/span>\n\n            <span>\n              <strong>Soporte<\/strong>\n              <small>Centro de soluciones<\/small>\n            <\/span>\n          <\/button>\n\n        <\/div>\n\n      <\/section>\n\n      <!-- ===================================================\n           FAQs\n      ==================================================== -->\n      <section class=\"svhc-faq\">\n\n        <div class=\"svhc-heading svhc-reveal\">\n\n          <div>\n            <span class=\"svhc-label\">Preguntas frecuentes<\/span>\n            <h2>Gu\u00edas y respuestas<\/h2>\n          <\/div>\n\n          <div class=\"svhc-result-counter\">\n            <span id=\"svhc-result-number\">9<\/span>\n            resultados\n          <\/div>\n\n        <\/div>\n\n        <div\n          id=\"svhc-empty\"\n          class=\"svhc-empty\"\n          hidden\n        >\n          <span>\n            <svg viewBox=\"0 0 24 24\">\n              <circle\n                cx=\"11\"\n                cy=\"11\"\n                r=\"7\"\n                fill=\"none\"\n                stroke=\"currentColor\"\n                stroke-width=\"1.8\"\n              \/>\n              <path\n                d=\"M16.5 16.5L21 21\"\n                fill=\"none\"\n                stroke=\"currentColor\"\n                stroke-width=\"1.8\"\n                stroke-linecap=\"round\"\n              \/>\n            <\/svg>\n          <\/span>\n\n          <h3>No encontramos resultados<\/h3>\n\n          <p>\n            Prueba con otra palabra o muestra nuevamente todos los temas.\n          <\/p>\n\n          <button id=\"svhc-reset\" type=\"button\">\n            Mostrar todos los temas\n          <\/button>\n        <\/div>\n\n        <div id=\"svhc-accordion\" class=\"svhc-accordion\">\n\n          <!-- ===============================================\n               FAQ 1 \u00b7 SLACK COMPUTADORA\n          ================================================ -->\n          <article\n            class=\"svhc-item svhc-reveal\"\n            data-category=\"slack\"\n            data-keywords=\"slack invitaci\u00f3n computadora correo cuenta registro acceso\"\n          >\n\n            <button\n              type=\"button\"\n              class=\"svhc-question\"\n              aria-expanded=\"false\"\n            >\n\n              <span class=\"svhc-question-icon\">\n                <svg viewBox=\"0 0 24 24\">\n                  <path\n                    d=\"M8 3a2 2 0 012 2v3H7a2 2 0 110-4h1V3zM21 8a2 2 0 01-2 2h-3V7a2 2 0 114 0v1h1zM16 21a2 2 0 01-2-2v-3h3a2 2 0 110 4h-1v1zM3 16a2 2 0 012-2h3v3a2 2 0 11-4 0v-1H3z\"\n                    fill=\"none\"\n                    stroke=\"currentColor\"\n                    stroke-width=\"1.8\"\n                  \/>\n                <\/svg>\n              <\/span>\n\n              <span class=\"svhc-question-copy\">\n                <small>Slack<\/small>\n                <strong>\n                  \u00bfC\u00f3mo acepto la invitaci\u00f3n desde una computadora?\n                <\/strong>\n              <\/span>\n\n              <span class=\"svhc-plus\"><\/span>\n\n            <\/button>\n\n            <div class=\"svhc-answer\">\n\n              <div class=\"svhc-answer-inner\">\n\n                <p>\n                  Cuando StudioVainilla te invite al espacio de trabajo,\n                  recibir\u00e1s un correo electr\u00f3nico enviado por Slack.\n                <\/p>\n\n                <ol class=\"svhc-steps\">\n\n                  <li>\n                    <span>1<\/span>\n                    <div>\n                      <strong>Localiza el correo<\/strong>\n                      <p>\n                        Busca la invitaci\u00f3n de Slack en tu bandeja de entrada.\n                        Revisa tambi\u00e9n promociones y correo no deseado.\n                      <\/p>\n                    <\/div>\n                  <\/li>\n\n                  <li>\n                    <span>2<\/span>\n                    <div>\n                      <strong>Selecciona \u201cUnirse ahora\u201d<\/strong>\n                      <p>\n                        El enlace abrir\u00e1 el proceso de registro del espacio\n                        de trabajo de StudioVainilla.\n                      <\/p>\n                    <\/div>\n                  <\/li>\n\n                  <li>\n                    <span>3<\/span>\n                    <div>\n                      <strong>Completa tu cuenta<\/strong>\n                      <p>\n                        Ingresa tu nombre, crea una contrase\u00f1a y confirma\n                        la creaci\u00f3n de la cuenta.\n                      <\/p>\n                    <\/div>\n                  <\/li>\n\n                <\/ol>\n\n                <div class=\"svhc-actions\">\n                  <a\n                    href=\"https:\/\/slack.com\/get-started\"\n                    target=\"_blank\"\n                    rel=\"noopener\"\n                  >\n                    Abrir Slack\n\n                    <svg viewBox=\"0 0 24 24\">\n                      <path\n                        d=\"M7 17L17 7M9 7h8v8\"\n                        fill=\"none\"\n                        stroke=\"currentColor\"\n                        stroke-width=\"2\"\n                        stroke-linecap=\"round\"\n                      \/>\n                    <\/svg>\n                  <\/a>\n                <\/div>\n\n              <\/div>\n\n            <\/div>\n\n          <\/article>\n\n          <!-- ===============================================\n               FAQ 2 \u00b7 SLACK M\u00d3VIL\n          ================================================ -->\n          <article\n            class=\"svhc-item svhc-reveal\"\n            data-category=\"slack\"\n            data-keywords=\"slack iphone android celular m\u00f3vil aplicaci\u00f3n app\"\n          >\n\n            <button\n              type=\"button\"\n              class=\"svhc-question\"\n              aria-expanded=\"false\"\n            >\n\n              <span class=\"svhc-question-icon\">\n                <svg viewBox=\"0 0 24 24\">\n                  <rect\n                    x=\"7\"\n                    y=\"2\"\n                    width=\"10\"\n                    height=\"20\"\n                    rx=\"2\"\n                    fill=\"none\"\n                    stroke=\"currentColor\"\n                    stroke-width=\"1.8\"\n                  \/>\n                  <path\n                    d=\"M10 5h4M11 19h2\"\n                    fill=\"none\"\n                    stroke=\"currentColor\"\n                    stroke-width=\"1.8\"\n                    stroke-linecap=\"round\"\n                  \/>\n                <\/svg>\n              <\/span>\n\n              <span class=\"svhc-question-copy\">\n                <small>Slack<\/small>\n                <strong>\n                  \u00bfC\u00f3mo ingreso desde iPhone o Android?\n                <\/strong>\n              <\/span>\n\n              <span class=\"svhc-plus\"><\/span>\n\n            <\/button>\n\n            <div class=\"svhc-answer\">\n\n              <div class=\"svhc-answer-inner\">\n\n                <p>\n                  Descarga la aplicaci\u00f3n oficial de Slack y utiliza el\n                  correo al que StudioVainilla envi\u00f3 la invitaci\u00f3n.\n                <\/p>\n\n                <ol class=\"svhc-steps\">\n\n                  <li>\n                    <span>1<\/span>\n                    <div>\n                      <strong>Instala Slack<\/strong>\n                      <p>\n                        Descarga la aplicaci\u00f3n desde App Store o Google Play.\n                      <\/p>\n                    <\/div>\n                  <\/li>\n\n                  <li>\n                    <span>2<\/span>\n                    <div>\n                      <strong>Abre la invitaci\u00f3n<\/strong>\n                      <p>\n                        Desde tu celular, abre el correo de Slack y selecciona\n                        la opci\u00f3n para unirte.\n                      <\/p>\n                    <\/div>\n                  <\/li>\n\n                  <li>\n                    <span>3<\/span>\n                    <div>\n                      <strong>Completa tu perfil<\/strong>\n                      <p>\n                        Ingresa tu nombre y crea una contrase\u00f1a segura.\n                      <\/p>\n                    <\/div>\n                  <\/li>\n\n                <\/ol>\n\n                <div class=\"svhc-actions\">\n                  <a\n                    href=\"https:\/\/slack.com\/downloads\"\n                    target=\"_blank\"\n                    rel=\"noopener\"\n                  >\n                    Descargar Slack\n\n                    <svg viewBox=\"0 0 24 24\">\n                      <path\n                        d=\"M7 17L17 7M9 7h8v8\"\n                        fill=\"none\"\n                        stroke=\"currentColor\"\n                        stroke-width=\"2\"\n                        stroke-linecap=\"round\"\n                      \/>\n                    <\/svg>\n                  <\/a>\n                <\/div>\n\n              <\/div>\n\n            <\/div>\n\n          <\/article>\n\n          <!-- ===============================================\n               FAQ 3 \u00b7 PORTAL\n          ================================================ -->\n          <article\n            class=\"svhc-item svhc-reveal\"\n            data-category=\"portal\"\n            data-keywords=\"portal clientes cuenta registro escritorio vainilla acceso\"\n          >\n\n            <button\n              type=\"button\"\n              class=\"svhc-question\"\n              aria-expanded=\"false\"\n            >\n\n              <span class=\"svhc-question-icon\">\n                <svg viewBox=\"0 0 24 24\">\n                  <path\n                    d=\"M4 5h16v14H4zM4 9h16M8 13h3M8 16h6\"\n                    fill=\"none\"\n                    stroke=\"currentColor\"\n                    stroke-width=\"1.8\"\n                    stroke-linecap=\"round\"\n                  \/>\n                <\/svg>\n              <\/span>\n\n              <span class=\"svhc-question-copy\">\n                <small>Portal de clientes<\/small>\n                <strong>\n                  \u00bfC\u00f3mo creo y activo mi cuenta?\n                <\/strong>\n              <\/span>\n\n              <span class=\"svhc-plus\"><\/span>\n\n            <\/button>\n\n            <div class=\"svhc-answer\">\n\n              <div class=\"svhc-answer-inner\">\n\n                <p>\n                  Tu acceso al Portal de Clientes se genera a partir de la\n                  invitaci\u00f3n enviada por StudioVainilla.\n                <\/p>\n\n                <ol class=\"svhc-steps\">\n\n                  <li>\n                    <span>1<\/span>\n                    <div>\n                      <strong>Busca el correo de acceso<\/strong>\n                      <p>\n                        Localiza el mensaje de creaci\u00f3n o activaci\u00f3n de cuenta.\n                      <\/p>\n                    <\/div>\n                  <\/li>\n\n                  <li>\n                    <span>2<\/span>\n                    <div>\n                      <strong>Define tu contrase\u00f1a<\/strong>\n                      <p>\n                        Utiliza el enlace recibido para crear una contrase\u00f1a\n                        segura.\n                      <\/p>\n                    <\/div>\n                  <\/li>\n\n                  <li>\n                    <span>3<\/span>\n                    <div>\n                      <strong>Entra a Escritorio Vainilla<\/strong>\n                      <p>\n                        Despu\u00e9s de iniciar sesi\u00f3n podr\u00e1s consultar documentos,\n                        facturas, contratos, accesos y recursos.\n                      <\/p>\n                    <\/div>\n                  <\/li>\n\n                <\/ol>\n\n                <div class=\"svhc-actions\">\n                  <a\n                    href=\"https:\/\/studiovainilla.com\/clientes\/escritorio-vainilla\/\"\n                  >\n                    Ir a Escritorio Vainilla\n\n                    <svg viewBox=\"0 0 24 24\">\n                      <path\n                        d=\"M7 17L17 7M9 7h8v8\"\n                        fill=\"none\"\n                        stroke=\"currentColor\"\n                        stroke-width=\"2\"\n                        stroke-linecap=\"round\"\n                      \/>\n                    <\/svg>\n                  <\/a>\n                <\/div>\n\n              <\/div>\n\n            <\/div>\n\n          <\/article>\n\n          <!-- ===============================================\n               FAQ 4 \u00b7 META SOCIO\n          ================================================ -->\n          <article\n            class=\"svhc-item svhc-reveal\"\n            data-category=\"meta\"\n            data-keywords=\"meta facebook instagram socio portafolio comercial business suite business manager agencia activos permisos cuenta publicitaria\"\n          >\n\n            <button\n              type=\"button\"\n              class=\"svhc-question\"\n              aria-expanded=\"false\"\n            >\n\n              <span class=\"svhc-question-icon\">\n                <svg viewBox=\"0 0 24 24\">\n                  <path\n                    d=\"M4 15c2.3-5.3 4.5-8 6.5-8 3.1 0 4.5 10 7.4 10 1.2 0 2.1-1.4 2.1-3.5C20 10.5 18.5 8 16 8c-2.8 0-5.2 3.4-7.1 7-1 1.9-1.8 2.8-3 2.8C4.7 17.8 4 16.8 4 15z\"\n                    fill=\"none\"\n                    stroke=\"currentColor\"\n                    stroke-width=\"1.8\"\n                  \/>\n                <\/svg>\n              <\/span>\n\n              <span class=\"svhc-question-copy\">\n                <small>Meta Business Suite<\/small>\n                <strong>\n                  \u00bfC\u00f3mo agrego a StudioVainilla como socio de mi portafolio?\n                <\/strong>\n              <\/span>\n\n              <span class=\"svhc-plus\"><\/span>\n\n            <\/button>\n\n            <div class=\"svhc-answer\">\n\n              <div class=\"svhc-answer-inner\">\n\n                <p>\n                  Al agregar a StudioVainilla como socio podr\u00e1s otorgarnos\n                  acceso a los activos necesarios sin compartir la contrase\u00f1a\n                  personal de tu cuenta de Facebook.\n                <\/p>\n\n                <div class=\"svhc-warning\">\n\n                  <span>\n                    <svg viewBox=\"0 0 24 24\">\n                      <path\n                        d=\"M12 3l9 16H3L12 3z\"\n                        fill=\"none\"\n                        stroke=\"currentColor\"\n                        stroke-width=\"1.8\"\n                      \/>\n                      <path\n                        d=\"M12 9v4M12 16h.01\"\n                        fill=\"none\"\n                        stroke=\"currentColor\"\n                        stroke-width=\"2\"\n                        stroke-linecap=\"round\"\n                      \/>\n                    <\/svg>\n                  <\/span>\n\n                  <div>\n                    <strong>Antes de comenzar<\/strong>\n                    <p>\n                      Solicita a tu ejecutivo de cuenta el ID del portafolio\n                      comercial de StudioVainilla.\n                    <\/p>\n                  <\/div>\n\n                <\/div>\n\n                <ol class=\"svhc-steps svhc-meta-steps\">\n\n                  <li>\n                    <span>1<\/span>\n\n                    <div>\n                      <strong>Abre Meta Business Suite<\/strong>\n                      <p>\n                        Ingresa con el perfil de Facebook que tenga control\n                        total sobre los activos de tu empresa.\n                      <\/p>\n\n                      <a\n                        class=\"svhc-inline-link\"\n                        href=\"https:\/\/business.facebook.com\/\"\n                        target=\"_blank\"\n                        rel=\"noopener\"\n                      >\n                        Abrir Meta Business Suite\n                      <\/a>\n                    <\/div>\n                  <\/li>\n\n                  <li>\n                    <span>2<\/span>\n\n                    <div>\n                      <strong>Selecciona tu portafolio comercial<\/strong>\n                      <p>\n                        Verifica que est\u00e9s trabajando dentro del portafolio\n                        correspondiente a tu empresa.\n                      <\/p>\n                    <\/div>\n                  <\/li>\n\n                  <li>\n                    <span>3<\/span>\n\n                    <div>\n                      <strong>Abre Configuraci\u00f3n<\/strong>\n                      <p>\n                        Desde el men\u00fa de Meta Business Suite entra a\n                        Configuraci\u00f3n.\n                      <\/p>\n\n                      <div class=\"svhc-route\">\n                        <span>Meta Business Suite<\/span>\n                        <i><\/i>\n                        <span>Configuraci\u00f3n<\/span>\n                      <\/div>\n                    <\/div>\n                  <\/li>\n\n                  <li>\n                    <span>4<\/span>\n\n                    <div>\n                      <strong>Entra a Usuarios \u2192 Socios<\/strong>\n                      <p>\n                        En el men\u00fa izquierdo, busca Usuarios y despu\u00e9s\n                        selecciona Socios.\n                      <\/p>\n\n                      <div class=\"svhc-route\">\n                        <span>Usuarios<\/span>\n                        <i><\/i>\n                        <span>Socios<\/span>\n                      <\/div>\n                    <\/div>\n                  <\/li>\n\n                  <li>\n                    <span>5<\/span>\n\n                    <div>\n                      <strong>Selecciona Agregar<\/strong>\n                      <p>\n                        Elige la opci\u00f3n para dar acceso a un socio a tus\n                        activos comerciales.\n                      <\/p>\n\n                      <div class=\"svhc-choice\">\n                        <span>\n                          <svg viewBox=\"0 0 24 24\">\n                            <path\n                              d=\"M6 12l4 4 8-9\"\n                              fill=\"none\"\n                              stroke=\"currentColor\"\n                              stroke-width=\"2.2\"\n                              stroke-linecap=\"round\"\n                            \/>\n                          <\/svg>\n                        <\/span>\n\n                        <div>\n                          <strong>Dar acceso a un socio a tus activos<\/strong>\n                          <small>\n                            Utiliza esta opci\u00f3n para StudioVainilla.\n                          <\/small>\n                        <\/div>\n                      <\/div>\n                    <\/div>\n                  <\/li>\n\n                  <li>\n                    <span>6<\/span>\n\n                    <div>\n                      <strong>Ingresa el ID de StudioVainilla<\/strong>\n                      <p>\n                        Escribe el ID del portafolio comercial proporcionado\n                        por tu ejecutivo.\n                      <\/p>\n\n                      <div class=\"svhc-id-box\">\n                        <small>ID DEL SOCIO<\/small>\n                        <strong>\n                          ID proporcionado por StudioVainilla\n                        <\/strong>\n                      <\/div>\n                    <\/div>\n                  <\/li>\n\n                  <li>\n                    <span>7<\/span>\n\n                    <div>\n                      <strong>Selecciona los activos<\/strong>\n                      <p>\n                        Elige \u00fanicamente los activos relacionados con el\n                        servicio contratado.\n                      <\/p>\n\n                      <div class=\"svhc-assets\">\n\n                        <div>\n                          <span>f<\/span>\n                          <strong>P\u00e1gina de Facebook<\/strong>\n                        <\/div>\n\n                        <div>\n                          <span>\u25ce<\/span>\n                          <strong>Cuenta de Instagram<\/strong>\n                        <\/div>\n\n                        <div>\n                          <span>\u2197<\/span>\n                          <strong>Cuenta publicitaria<\/strong>\n                        <\/div>\n\n                        <div>\n                          <span>\u25c6<\/span>\n                          <strong>P\u00edxel o conjunto de datos<\/strong>\n                        <\/div>\n\n                      <\/div>\n                    <\/div>\n                  <\/li>\n\n                  <li>\n                    <span>8<\/span>\n\n                    <div>\n                      <strong>Asigna los permisos<\/strong>\n                      <p>\n                        Habilita los permisos requeridos para contenido,\n                        mensajes, anuncios, estad\u00edsticas y campa\u00f1as,\n                        seg\u00fan los servicios contratados.\n                      <\/p>\n                    <\/div>\n                  <\/li>\n\n                  <li>\n                    <span>9<\/span>\n\n                    <div>\n                      <strong>Guarda los cambios<\/strong>\n                      <p>\n                        Confirma la asignaci\u00f3n e informa a tu ejecutivo\n                        para que StudioVainilla valide los accesos.\n                      <\/p>\n                    <\/div>\n                  <\/li>\n\n                <\/ol>\n\n                <div class=\"svhc-success\">\n\n                  <span>\n                    <svg viewBox=\"0 0 24 24\">\n                      <path\n                        d=\"M12 3l7 3v5c0 4.6-2.9 8.2-7 10-4.1-1.8-7-5.4-7-10V6l7-3z\"\n                        fill=\"none\"\n                        stroke=\"currentColor\"\n                        stroke-width=\"1.8\"\n                      \/>\n                      <path\n                        d=\"M9 12l2 2 4-4\"\n                        fill=\"none\"\n                        stroke=\"currentColor\"\n                        stroke-width=\"1.8\"\n                        stroke-linecap=\"round\"\n                      \/>\n                    <\/svg>\n                  <\/span>\n\n                  <div>\n                    <strong>\n                      No compartas tu contrase\u00f1a personal de Facebook\n                    <\/strong>\n\n                    <p>\n                      La asignaci\u00f3n mediante Socios permite administrar\n                      activos autorizados sin entregar las credenciales\n                      personales del propietario.\n                    <\/p>\n                  <\/div>\n\n                <\/div>\n\n                <div class=\"svhc-actions\">\n\n                  <a\n                    href=\"https:\/\/www.facebook.com\/business\/help\/1717412048538897\"\n                    target=\"_blank\"\n                    rel=\"noopener\"\n                  >\n                    Ver gu\u00eda oficial de Meta\n\n                    <svg viewBox=\"0 0 24 24\">\n                      <path\n                        d=\"M7 17L17 7M9 7h8v8\"\n                        fill=\"none\"\n                        stroke=\"currentColor\"\n                        stroke-width=\"2\"\n                        stroke-linecap=\"round\"\n                      \/>\n                    <\/svg>\n                  <\/a>\n\n                  <a\n                    href=\"https:\/\/business.facebook.com\/settings\/\"\n                    target=\"_blank\"\n                    rel=\"noopener\"\n                    class=\"svhc-action-secondary\"\n                  >\n                    Abrir configuraci\u00f3n\n                  <\/a>\n\n                <\/div>\n\n              <\/div>\n\n            <\/div>\n\n          <\/article>\n\n          <!-- ===============================================\n               FAQ 5 \u00b7 ACTIVOS META\n          ================================================ -->\n          <article\n            class=\"svhc-item svhc-reveal\"\n            data-category=\"meta\"\n            data-keywords=\"meta activos p\u00e1gina facebook instagram cuenta publicitaria pixel conjunto datos\"\n          >\n\n            <button\n              type=\"button\"\n              class=\"svhc-question\"\n              aria-expanded=\"false\"\n            >\n\n              <span class=\"svhc-question-icon\">\n                <svg viewBox=\"0 0 24 24\">\n                  <path\n                    d=\"M4 19V9M10 19V5M16 19v-7M22 19V3\"\n                    fill=\"none\"\n                    stroke=\"currentColor\"\n                    stroke-width=\"1.8\"\n                    stroke-linecap=\"round\"\n                  \/>\n                <\/svg>\n              <\/span>\n\n              <span class=\"svhc-question-copy\">\n                <small>Meta Business Suite<\/small>\n                <strong>\n                  \u00bfQu\u00e9 activos debo asignar a StudioVainilla?\n                <\/strong>\n              <\/span>\n\n              <span class=\"svhc-plus\"><\/span>\n\n            <\/button>\n\n            <div class=\"svhc-answer\">\n\n              <div class=\"svhc-answer-inner\">\n\n                <p>\n                  Los activos necesarios dependen del servicio contratado.\n                  Generalmente se requiere acceso a los siguientes elementos:\n                <\/p>\n\n                <div class=\"svhc-assets svhc-assets-large\">\n\n                  <div>\n                    <span>f<\/span>\n                    <strong>P\u00e1gina de Facebook<\/strong>\n                  <\/div>\n\n                  <div>\n                    <span>\u25ce<\/span>\n                    <strong>Cuenta de Instagram<\/strong>\n                  <\/div>\n\n                  <div>\n                    <span>\u2197<\/span>\n                    <strong>Cuenta publicitaria<\/strong>\n                  <\/div>\n\n                  <div>\n                    <span>\u25c6<\/span>\n                    <strong>P\u00edxel o conjunto de datos<\/strong>\n                  <\/div>\n\n                <\/div>\n\n                <div class=\"svhc-note\">\n                  <svg viewBox=\"0 0 24 24\">\n                    <circle\n                      cx=\"12\"\n                      cy=\"12\"\n                      r=\"9\"\n                      fill=\"none\"\n                      stroke=\"currentColor\"\n                      stroke-width=\"1.8\"\n                    \/>\n                    <path\n                      d=\"M12 11v5M12 8h.01\"\n                      fill=\"none\"\n                      stroke=\"currentColor\"\n                      stroke-width=\"2\"\n                      stroke-linecap=\"round\"\n                    \/>\n                  <\/svg>\n\n                  No es necesario asignar activos que no est\u00e9n relacionados\n                  con el proyecto de StudioVainilla.\n                <\/div>\n\n                <div class=\"svhc-actions\">\n\n                  <a\n                    href=\"https:\/\/www.facebook.com\/business\/help\/620548115562686\"\n                    target=\"_blank\"\n                    rel=\"noopener\"\n                  >\n                    Agregar Instagram\n\n                    <svg viewBox=\"0 0 24 24\">\n                      <path\n                        d=\"M7 17L17 7M9 7h8v8\"\n                        fill=\"none\"\n                        stroke=\"currentColor\"\n                        stroke-width=\"2\"\n                        stroke-linecap=\"round\"\n                      \/>\n                    <\/svg>\n                  <\/a>\n\n                  <a\n                    href=\"https:\/\/www.facebook.com\/business\/help\/915885887059947\"\n                    target=\"_blank\"\n                    rel=\"noopener\"\n                    class=\"svhc-action-secondary\"\n                  >\n                    Agregar cuenta publicitaria\n                  <\/a>\n\n                <\/div>\n\n              <\/div>\n\n            <\/div>\n\n          <\/article>\n\n          <!-- ===============================================\n               FAQ 6 \u00b7 CONTRASE\u00d1AS\n          ================================================ -->\n          <article\n            class=\"svhc-item svhc-reveal\"\n            data-category=\"portal\"\n            data-keywords=\"contrase\u00f1as credenciales claves accesos redes mi cuenta mis accesos redes seguridad\"\n          >\n\n            <button\n              type=\"button\"\n              class=\"svhc-question\"\n              aria-expanded=\"false\"\n            >\n\n              <span class=\"svhc-question-icon\">\n                <svg viewBox=\"0 0 24 24\">\n                  <circle\n                    cx=\"8\"\n                    cy=\"15\"\n                    r=\"4\"\n                    fill=\"none\"\n                    stroke=\"currentColor\"\n                    stroke-width=\"1.8\"\n                  \/>\n                  <path\n                    d=\"M11 12l8-8M16 7l2 2M14 9l2 2\"\n                    fill=\"none\"\n                    stroke=\"currentColor\"\n                    stroke-width=\"1.8\"\n                    stroke-linecap=\"round\"\n                  \/>\n                <\/svg>\n              <\/span>\n\n              <span class=\"svhc-question-copy\">\n                <small>Portal de clientes<\/small>\n                <strong>\n                  \u00bfD\u00f3nde debo proporcionar accesos o contrase\u00f1as?\n                <\/strong>\n              <\/span>\n\n              <span class=\"svhc-plus\"><\/span>\n\n            <\/button>\n\n            <div class=\"svhc-answer\">\n\n              <div class=\"svhc-answer-inner\">\n\n                <p>\n                  Las contrase\u00f1as y credenciales deben registrarse\n                  exclusivamente dentro del Portal de Clientes. No las env\u00edes\n                  por WhatsApp, correo electr\u00f3nico, Slack, Monday.com ni\n                  mensajes personales.\n                <\/p>\n\n                <ol class=\"svhc-steps\">\n\n                  <li>\n                    <span>1<\/span>\n\n                    <div>\n                      <strong>Ingresa a Escritorio Vainilla<\/strong>\n                      <p>\n                        Accede al Portal de Clientes con tu usuario y contrase\u00f1a.\n                      <\/p>\n                    <\/div>\n                  <\/li>\n\n                  <li>\n                    <span>2<\/span>\n\n                    <div>\n                      <strong>Abre \u201cMi cuenta\u201d<\/strong>\n                      <p>\n                        Localiza esta secci\u00f3n dentro del men\u00fa lateral.\n                      <\/p>\n\n                      <div class=\"svhc-menu-preview\">\n                        <div class=\"svhc-menu-row\">\n                          <span>\u265f<\/span>\n                          <strong>Mi cuenta<\/strong>\n                          <b>\u2304<\/b>\n                        <\/div>\n                      <\/div>\n                    <\/div>\n                  <\/li>\n\n                  <li>\n                    <span>3<\/span>\n\n                    <div>\n                      <strong>Selecciona \u201cMis Accesos Redes\u201d<\/strong>\n                      <p>\n                        Abre el m\u00f3dulo dise\u00f1ado para almacenar credenciales.\n                      <\/p>\n\n                      <div class=\"svhc-menu-preview\">\n                        <div class=\"svhc-menu-row is-active\">\n                          <span>\u26bf<\/span>\n                          <strong>Mis Accesos Redes<\/strong>\n                          <em>Seguro<\/em>\n                        <\/div>\n                      <\/div>\n                    <\/div>\n                  <\/li>\n\n                  <li>\n                    <span>4<\/span>\n\n                    <div>\n                      <strong>Registra las credenciales<\/strong>\n                      <p>\n                        Captura la plataforma, usuario, correo, contrase\u00f1a\n                        y cualquier indicaci\u00f3n necesaria.\n                      <\/p>\n                    <\/div>\n                  <\/li>\n\n                  <li>\n                    <span>5<\/span>\n\n                    <div>\n                      <strong>Guarda e informa a tu ejecutivo<\/strong>\n                      <p>\n                        Confirma a tu ejecutivo que la informaci\u00f3n ya est\u00e1\n                        disponible en el portal.\n                      <\/p>\n                    <\/div>\n                  <\/li>\n\n                <\/ol>\n\n                <div class=\"svhc-policy\">\n\n                  <div class=\"svhc-policy-yes\">\n\n                    <span>\u2713<\/span>\n\n                    <div>\n                      <strong>Canal autorizado<\/strong>\n                      <p>\n                        Portal de Clientes \u2192 Mi cuenta \u2192\n                        Mis Accesos Redes.\n                      <\/p>\n                    <\/div>\n\n                  <\/div>\n\n                  <div class=\"svhc-policy-no\">\n\n                    <span>\u00d7<\/span>\n\n                    <div>\n                      <strong>Canales no autorizados<\/strong>\n                      <p>\n                        WhatsApp, correo, Slack, Monday.com\n                        o mensajes personales.\n                      <\/p>\n                    <\/div>\n\n                  <\/div>\n\n                <\/div>\n\n                <div class=\"svhc-success\">\n\n                  <span>\n                    <svg viewBox=\"0 0 24 24\">\n                      <rect\n                        x=\"5\"\n                        y=\"10\"\n                        width=\"14\"\n                        height=\"10\"\n                        rx=\"2\"\n                        fill=\"none\"\n                        stroke=\"currentColor\"\n                        stroke-width=\"1.8\"\n                      \/>\n                      <path\n                        d=\"M8 10V7a4 4 0 018 0v3M12 14v2\"\n                        fill=\"none\"\n                        stroke=\"currentColor\"\n                        stroke-width=\"1.8\"\n                        stroke-linecap=\"round\"\n                      \/>\n                    <\/svg>\n                  <\/span>\n\n                  <div>\n                    <strong>\n                      Prioriza siempre los permisos independientes\n                    <\/strong>\n\n                    <p>\n                      En plataformas como Meta debe utilizarse preferentemente\n                      la asignaci\u00f3n de socios y activos. Registra contrase\u00f1as\n                      \u00fanicamente cuando la plataforma no permita compartir\n                      acceso mediante usuarios o permisos.\n                    <\/p>\n                  <\/div>\n\n                <\/div>\n\n                <div class=\"svhc-actions\">\n                  <a\n                    href=\"https:\/\/studiovainilla.com\/clientes\/escritorio-vainilla\/\"\n                  >\n                    Ir a Escritorio Vainilla\n\n                    <svg viewBox=\"0 0 24 24\">\n                      <path\n                        d=\"M7 17L17 7M9 7h8v8\"\n                        fill=\"none\"\n                        stroke=\"currentColor\"\n                        stroke-width=\"2\"\n                        stroke-linecap=\"round\"\n                      \/>\n                    <\/svg>\n                  <\/a>\n                <\/div>\n\n              <\/div>\n\n            <\/div>\n\n          <\/article>\n\n          <!-- ===============================================\n               FAQ 7 \u00b7 FACTURACI\u00d3N\n          ================================================ -->\n          <article\n            class=\"svhc-item svhc-reveal\"\n            data-category=\"billing\"\n            data-keywords=\"factura facturaci\u00f3n fiscal cfdi pago datos fiscales\"\n          >\n\n            <button\n              type=\"button\"\n              class=\"svhc-question\"\n              aria-expanded=\"false\"\n            >\n\n              <span class=\"svhc-question-icon\">\n                <svg viewBox=\"0 0 24 24\">\n                  <path\n                    d=\"M6 3h12v18l-3-2-3 2-3-2-3 2V3zM9 8h6M9 12h6M9 16h3\"\n                    fill=\"none\"\n                    stroke=\"currentColor\"\n                    stroke-width=\"1.8\"\n                    stroke-linecap=\"round\"\n                  \/>\n                <\/svg>\n              <\/span>\n\n              <span class=\"svhc-question-copy\">\n                <small>Facturaci\u00f3n<\/small>\n                <strong>\n                  \u00bfC\u00f3mo solicito la factura de mis servicios?\n                <\/strong>\n              <\/span>\n\n              <span class=\"svhc-plus\"><\/span>\n\n            <\/button>\n\n            <div class=\"svhc-answer\">\n\n              <div class=\"svhc-answer-inner\">\n\n                <p>\n                  Utiliza el portal de facturaci\u00f3n de StudioVainilla\n                  para proporcionar tus datos fiscales y la informaci\u00f3n\n                  correspondiente al pago.\n                <\/p>\n\n                <div class=\"svhc-note\">\n                  <svg viewBox=\"0 0 24 24\">\n                    <circle\n                      cx=\"12\"\n                      cy=\"12\"\n                      r=\"9\"\n                      fill=\"none\"\n                      stroke=\"currentColor\"\n                      stroke-width=\"1.8\"\n                    \/>\n                    <path\n                      d=\"M12 11v5M12 8h.01\"\n                      fill=\"none\"\n                      stroke=\"currentColor\"\n                      stroke-width=\"2\"\n                      stroke-linecap=\"round\"\n                    \/>\n                  <\/svg>\n\n                  Ten a la mano tu constancia fiscal, informaci\u00f3n del pago\n                  y los datos requeridos para la emisi\u00f3n del CFDI.\n                <\/div>\n\n                <div class=\"svhc-actions\">\n                  <a\n                    href=\"https:\/\/studiovainilla.com\/serviciosweb\/facturacion\/\"\n                    target=\"_blank\"\n                    rel=\"noopener\"\n                  >\n                    Solicitar factura\n\n                    <svg viewBox=\"0 0 24 24\">\n                      <path\n                        d=\"M7 17L17 7M9 7h8v8\"\n                        fill=\"none\"\n                        stroke=\"currentColor\"\n                        stroke-width=\"2\"\n                        stroke-linecap=\"round\"\n                      \/>\n                    <\/svg>\n                  <\/a>\n                <\/div>\n\n              <\/div>\n\n            <\/div>\n\n          <\/article>\n\n          <!-- ===============================================\n               FAQ 8 \u00b7 CENTRO DE SOPORTE\n          ================================================ -->\n          <article\n            class=\"svhc-item svhc-reveal\"\n            data-category=\"support\"\n            data-keywords=\"soporte ayuda tutoriales gu\u00edas wordpress correo marketing desarrollo web\"\n          >\n\n            <button\n              type=\"button\"\n              class=\"svhc-question\"\n              aria-expanded=\"false\"\n            >\n\n              <span class=\"svhc-question-icon\">\n                <svg viewBox=\"0 0 24 24\">\n                  <path\n                    d=\"M4 13a8 8 0 0116 0M4 13v5a2 2 0 002 2h2v-7H4zM20 13v5a2 2 0 01-2 2h-2v-7h4z\"\n                    fill=\"none\"\n                    stroke=\"currentColor\"\n                    stroke-width=\"1.8\"\n                  \/>\n                <\/svg>\n              <\/span>\n\n              <span class=\"svhc-question-copy\">\n                <small>Centro de soporte<\/small>\n                <strong>\n                  \u00bfD\u00f3nde encuentro m\u00e1s tutoriales y soluciones?\n                <\/strong>\n              <\/span>\n\n              <span class=\"svhc-plus\"><\/span>\n\n            <\/button>\n\n            <div class=\"svhc-answer\">\n\n              <div class=\"svhc-answer-inner\">\n\n                <p>\n                  El Centro de Soporte de StudioVainilla re\u00fane tutoriales,\n                  documentaci\u00f3n y respuestas para diferentes servicios\n                  y plataformas.\n                <\/p>\n\n                <div class=\"svhc-actions\">\n                  <a\n                    href=\"https:\/\/studiovainilla.com\/soporte\/\"\n                    target=\"_blank\"\n                    rel=\"noopener\"\n                  >\n                    Abrir Centro de Soporte\n\n                    <svg viewBox=\"0 0 24 24\">\n                      <path\n                        d=\"M7 17L17 7M9 7h8v8\"\n                        fill=\"none\"\n                        stroke=\"currentColor\"\n                        stroke-width=\"2\"\n                        stroke-linecap=\"round\"\n                      \/>\n                    <\/svg>\n                  <\/a>\n                <\/div>\n\n              <\/div>\n\n            <\/div>\n\n          <\/article>\n\n          <!-- ===============================================\n               FAQ 9 \u00b7 CONTACTO\n          ================================================ -->\n          <article\n            class=\"svhc-item svhc-reveal\"\n            data-category=\"support\"\n            data-keywords=\"contacto ejecutivo ayuda soporte atenci\u00f3n comunicaci\u00f3n\"\n          >\n\n            <button\n              type=\"button\"\n              class=\"svhc-question\"\n              aria-expanded=\"false\"\n            >\n\n              <span class=\"svhc-question-icon\">\n                <svg viewBox=\"0 0 24 24\">\n                  <path\n                    d=\"M4 5h16v12H8l-4 4V5zM8 9h8M8 13h5\"\n                    fill=\"none\"\n                    stroke=\"currentColor\"\n                    stroke-width=\"1.8\"\n                    stroke-linecap=\"round\"\n                  \/>\n                <\/svg>\n              <\/span>\n\n              <span class=\"svhc-question-copy\">\n                <small>Atenci\u00f3n al cliente<\/small>\n                <strong>\n                  \u00bfQu\u00e9 hago si no encuentro la respuesta?\n                <\/strong>\n              <\/span>\n\n              <span class=\"svhc-plus\"><\/span>\n\n            <\/button>\n\n            <div class=\"svhc-answer\">\n\n              <div class=\"svhc-answer-inner\">\n\n                <p>\n                  Comun\u00edcate directamente con tu ejecutivo de cuenta o con\n                  el equipo de StudioVainilla para recibir seguimiento.\n                <\/p>\n\n                <div class=\"svhc-actions\">\n                  <a href=\"https:\/\/studiovainilla.com\/contacto\/\">\n                    Contactar a StudioVainilla\n\n                    <svg viewBox=\"0 0 24 24\">\n                      <path\n                        d=\"M7 17L17 7M9 7h8v8\"\n                        fill=\"none\"\n                        stroke=\"currentColor\"\n                        stroke-width=\"2\"\n                        stroke-linecap=\"round\"\n                      \/>\n                    <\/svg>\n                  <\/a>\n                <\/div>\n\n              <\/div>\n\n            <\/div>\n\n          <\/article>\n\n        <\/div>\n\n      <\/section>\n\n      <!-- ===================================================\n           CTA\n      ==================================================== -->\n      <section class=\"svhc-support-card svhc-reveal\">\n\n        <div class=\"svhc-support-copy\">\n\n          <span class=\"svhc-support-icon\">\n            <svg viewBox=\"0 0 24 24\">\n              <path\n                d=\"M4 13a8 8 0 0116 0M4 13v5a2 2 0 002 2h2v-7H4zM20 13v5a2 2 0 01-2 2h-2v-7h4z\"\n                fill=\"none\"\n                stroke=\"currentColor\"\n                stroke-width=\"1.8\"\n                stroke-linecap=\"round\"\n              \/>\n            <\/svg>\n          <\/span>\n\n          <div>\n            <small>Soporte personalizado<\/small>\n            <h2>\u00bfNecesitas ayuda adicional?<\/h2>\n            <p>\n              Consulta nuestro Centro de Soporte o comun\u00edcate con el equipo\n              de StudioVainilla para recibir seguimiento.\n            <\/p>\n          <\/div>\n\n        <\/div>\n\n        <div class=\"svhc-support-actions\">\n\n          <a\n            href=\"https:\/\/studiovainilla.com\/soporte\/\"\n            class=\"svhc-support-primary\"\n          >\n            Ir al Centro de Soporte\n\n            <svg viewBox=\"0 0 24 24\">\n              <path\n                d=\"M5 12h14M13 6l6 6-6 6\"\n                fill=\"none\"\n                stroke=\"currentColor\"\n                stroke-width=\"2\"\n                stroke-linecap=\"round\"\n              \/>\n            <\/svg>\n          <\/a>\n\n          <a\n            href=\"https:\/\/studiovainilla.com\/contacto\/\"\n            class=\"svhc-support-secondary\"\n          >\n            Contactar a StudioVainilla\n          <\/a>\n\n        <\/div>\n\n      <\/section>\n\n    <\/div>\n\n  <\/main>\n\n  <!-- =====================================================\n       FOOTER\n  ====================================================== -->\n  <footer class=\"svhc-footer\">\n\n    <div class=\"svhc-container svhc-footer-inner\">\n\n      <a\n        href=\"https:\/\/studiovainilla.com\/clientes\/\"\n        class=\"svhc-footer-logo\"\n      >\n        <img decoding=\"async\"\n          src=\"https:\/\/studiovainilla.com\/clientes\/wp-content\/uploads\/2021\/03\/StudioVainilla-Portal-Clientes-Morado-Vainilla.png\"\n          alt=\"Clientes by StudioVainilla\"\n        >\n      <\/a>\n\n      <p>\n        StudioVainilla\u00ae 2012\u2013<span data-svhc-year><\/span>.\n        Todos los derechos reservados.\n      <\/p>\n\n      <div class=\"svhc-footer-links\">\n        <a href=\"https:\/\/studiovainilla.com\/aviso-de-privacidad\/\">\n          Aviso de privacidad\n        <\/a>\n\n        <a href=\"https:\/\/studiovainilla.com\/clientes\/\">\n          Portal\n        <\/a>\n      <\/div>\n\n    <\/div>\n\n  <\/footer>\n\n<\/div>\n\n<style>\n\/* =========================================================\n   CENTRO DE AYUDA \u00b7 STUDIOVAINILLA\n========================================================= *\/\n\n.svhc {\n  --svhc-dark: #19152f;\n  --svhc-dark-2: #241d42;\n  --svhc-dark-3: #392e61;\n  --svhc-purple: #59479b;\n  --svhc-purple-light: #7667b4;\n  --svhc-lavender: #cbc7ed;\n  --svhc-soft: #f6f5fa;\n  --svhc-white: #ffffff;\n  --svhc-text: #1d1930;\n  --svhc-muted: #706b80;\n  --svhc-border: rgba(51, 42, 86, 0.12);\n  --svhc-font:\n    \"Poppins\",\n    \"Avenir Next\",\n    \"Helvetica Neue\",\n    Arial,\n    sans-serif;\n\n  position: relative;\n  width: 100%;\n  overflow: hidden;\n  background: var(--svhc-soft);\n  color: var(--svhc-text);\n  font-family: var(--svhc-font);\n  isolation: isolate;\n}\n\n.svhc *,\n.svhc *::before,\n.svhc *::after {\n  box-sizing: border-box;\n}\n\n.svhc img {\n  display: block;\n  max-width: 100%;\n}\n\n.svhc a {\n  color: inherit;\n  text-decoration: none;\n}\n\n.svhc button,\n.svhc input {\n  font: inherit;\n}\n\n.svhc-container {\n  position: relative;\n  z-index: 2;\n  width: min(1220px, calc(100% - 48px));\n  margin: 0 auto;\n}\n\n\/* =========================================================\n   FONDO\n========================================================= *\/\n\n.svhc-background {\n  position: absolute;\n  inset: 0;\n  z-index: 0;\n  pointer-events: none;\n}\n\n.svhc-orb {\n  position: absolute;\n  border-radius: 50%;\n}\n\n.svhc-orb-one {\n  top: -260px;\n  right: -190px;\n  width: 660px;\n  height: 660px;\n  background:\n    radial-gradient(\n      circle,\n      rgba(137, 119, 207, 0.23),\n      transparent 68%\n    );\n}\n\n.svhc-orb-two {\n  top: 300px;\n  left: -290px;\n  width: 590px;\n  height: 590px;\n  border: 1px solid rgba(255, 255, 255, 0.07);\n}\n\n.svhc-grid {\n  position: absolute;\n  top: 310px;\n  left: 28px;\n  width: 180px;\n  height: 180px;\n  opacity: 0.15;\n  background-image:\n    radial-gradient(\n      rgba(255, 255, 255, 0.72) 1.2px,\n      transparent 1.2px\n    );\n  background-size: 18px 18px;\n}\n\n\/* =========================================================\n   HERO\n========================================================= *\/\n\n.svhc-hero {\n  position: relative;\n  padding: 44px 0 120px;\n  color: #ffffff;\n  background:\n    radial-gradient(\n      circle at 82% 3%,\n      rgba(120, 104, 185, 0.3),\n      transparent 40%\n    ),\n    linear-gradient(\n      135deg,\n      #17132c,\n      #2c234c\n    );\n}\n\n.svhc-hero::after {\n  content: \"\";\n  position: absolute;\n  right: 9%;\n  bottom: -170px;\n  width: 410px;\n  height: 410px;\n  border: 1px solid rgba(255, 255, 255, 0.07);\n  border-radius: 50%;\n}\n\n.svhc-topbar {\n  display: flex;\n  align-items: center;\n  justify-content: space-between;\n  gap: 30px;\n}\n\n.svhc-logo {\n  width: 220px;\n}\n\n.svhc-back {\n  display: inline-flex;\n  align-items: center;\n  gap: 9px;\n  padding: 11px 17px;\n  border: 1px solid rgba(255, 255, 255, 0.17);\n  border-radius: 999px;\n  background: rgba(255, 255, 255, 0.06);\n  color: rgba(255, 255, 255, 0.82);\n  font-size: 12px;\n  font-weight: 650;\n  transition: 0.25s ease;\n}\n\n.svhc-back svg {\n  width: 17px;\n}\n\n.svhc-back:hover {\n  background: rgba(255, 255, 255, 0.11);\n  color: #ffffff;\n  transform: translateY(-2px);\n}\n\n.svhc-hero-content {\n  max-width: 860px;\n  margin: 90px auto 0;\n  text-align: center;\n}\n\n.svhc-kicker {\n  display: inline-flex;\n  align-items: center;\n  gap: 10px;\n  margin-bottom: 22px;\n  padding: 9px 15px;\n  border: 1px solid rgba(255, 255, 255, 0.17);\n  border-radius: 999px;\n  background: rgba(255, 255, 255, 0.065);\n  color: rgba(255, 255, 255, 0.78);\n  font-size: 11px;\n  font-weight: 750;\n  letter-spacing: 0.1em;\n  text-transform: uppercase;\n}\n\n.svhc-kicker span {\n  width: 8px;\n  height: 8px;\n  border-radius: 50%;\n  background: #baddff;\n  box-shadow: 0 0 0 5px rgba(186, 221, 255, 0.1);\n}\n\n.svhc-hero h1 {\n  margin: 0;\n  color: #ffffff;\n  font-size: clamp(48px, 6vw, 82px);\n  font-weight: 400;\n  line-height: 0.98;\n  letter-spacing: -0.055em;\n}\n\n.svhc-hero h1 strong {\n  display: block;\n  color: var(--svhc-lavender);\n  font-weight: 650;\n}\n\n.svhc-hero-content > p {\n  max-width: 710px;\n  margin: 25px auto 34px;\n  color: rgba(255, 255, 255, 0.67);\n  font-size: 17px;\n  line-height: 1.7;\n}\n\n\/* Buscador *\/\n\n.svhc-search {\n  position: relative;\n  max-width: 710px;\n  margin: 0 auto;\n}\n\n.svhc-search > svg {\n  position: absolute;\n  z-index: 2;\n  top: 50%;\n  left: 23px;\n  width: 22px;\n  color: #696279;\n  transform: translateY(-50%);\n}\n\n.svhc-search input {\n  width: 100%;\n  min-height: 70px;\n  padding: 15px 58px 15px 59px;\n  border: 1px solid rgba(255, 255, 255, 0.28);\n  border-radius: 18px;\n  outline: none;\n  background: #ffffff;\n  box-shadow: 0 22px 55px rgba(7, 4, 24, 0.28);\n  color: var(--svhc-text);\n  font-size: 15px;\n  transition: 0.25s ease;\n}\n\n.svhc-search input:focus {\n  border-color: var(--svhc-lavender);\n  box-shadow:\n    0 22px 55px rgba(7, 4, 24, 0.32),\n    0 0 0 4px rgba(203, 199, 237, 0.14);\n}\n\n.svhc-search input::placeholder {\n  color: #9590a0;\n}\n\n.svhc-search-clear {\n  position: absolute;\n  top: 50%;\n  right: 20px;\n  width: 31px;\n  height: 31px;\n  display: none;\n  place-items: center;\n  border: 0;\n  border-radius: 50%;\n  background: #eeecf4;\n  color: #5e586c;\n  cursor: pointer;\n  transform: translateY(-50%);\n}\n\n.svhc-search-clear.is-visible {\n  display: grid;\n}\n\n.svhc-popular {\n  display: flex;\n  flex-wrap: wrap;\n  justify-content: center;\n  gap: 9px;\n  margin-top: 19px;\n  color: rgba(255, 255, 255, 0.54);\n  font-size: 11px;\n}\n\n.svhc-popular button {\n  padding: 0;\n  border: 0;\n  background: transparent;\n  color: rgba(255, 255, 255, 0.82);\n  font-weight: 650;\n  cursor: pointer;\n}\n\n.svhc-popular button:hover {\n  color: #ffffff;\n  text-decoration: underline;\n}\n\n\/* =========================================================\n   CONTENIDO GENERAL\n========================================================= *\/\n\n.svhc-main {\n  padding: 78px 0 90px;\n}\n\n.svhc-heading {\n  display: flex;\n  align-items: flex-end;\n  justify-content: space-between;\n  gap: 30px;\n}\n\n.svhc-label {\n  display: block;\n  margin-bottom: 9px;\n  color: var(--svhc-purple);\n  font-size: 10px;\n  font-weight: 800;\n  letter-spacing: 0.14em;\n  text-transform: uppercase;\n}\n\n.svhc-heading h2 {\n  margin: 0;\n  color: var(--svhc-dark);\n  font-size: clamp(30px, 3.5vw, 43px);\n  font-weight: 550;\n  letter-spacing: -0.04em;\n}\n\n.svhc-heading > p {\n  margin: 0 0 5px;\n  color: var(--svhc-muted);\n  font-size: 13px;\n}\n\n\/* =========================================================\n   CATEGOR\u00cdAS\n========================================================= *\/\n\n.svhc-category-grid {\n  display: grid;\n  grid-template-columns: repeat(6, 1fr);\n  gap: 12px;\n  margin-top: 31px;\n}\n\n.svhc-category {\n  min-width: 0;\n  display: flex;\n  align-items: center;\n  gap: 12px;\n  padding: 17px 14px;\n  border: 1px solid var(--svhc-border);\n  border-radius: 15px;\n  background: #ffffff;\n  color: var(--svhc-text);\n  text-align: left;\n  cursor: pointer;\n  transition: 0.25s ease;\n}\n\n.svhc-category:hover {\n  border-color: rgba(89, 71, 155, 0.28);\n  box-shadow: 0 15px 35px rgba(32, 24, 68, 0.08);\n  transform: translateY(-3px);\n}\n\n.svhc-category.is-active {\n  border-color: var(--svhc-dark-3);\n  background: var(--svhc-dark-2);\n  color: #ffffff;\n  box-shadow: 0 16px 38px rgba(27, 20, 60, 0.18);\n}\n\n.svhc-category-icon {\n  width: 39px;\n  height: 39px;\n  display: grid;\n  place-items: center;\n  flex: 0 0 auto;\n  border-radius: 11px;\n  background: #eeecf7;\n  color: var(--svhc-purple);\n}\n\n.svhc-category.is-active .svhc-category-icon {\n  background: rgba(255, 255, 255, 0.1);\n  color: #ffffff;\n}\n\n.svhc-category-icon svg {\n  width: 21px;\n}\n\n.svhc-category strong,\n.svhc-category small {\n  display: block;\n}\n\n.svhc-category strong {\n  margin-bottom: 3px;\n  font-size: 10px;\n  font-weight: 750;\n  line-height: 1.35;\n}\n\n.svhc-category small {\n  color: #918b9d;\n  font-size: 8px;\n}\n\n.svhc-category.is-active small {\n  color: rgba(255, 255, 255, 0.55);\n}\n\n\/* =========================================================\n   FAQ\n========================================================= *\/\n\n.svhc-faq {\n  margin-top: 82px;\n}\n\n.svhc-result-counter {\n  padding: 9px 13px;\n  border: 1px solid var(--svhc-border);\n  border-radius: 999px;\n  background: #ffffff;\n  color: var(--svhc-muted);\n  font-size: 11px;\n}\n\n.svhc-result-counter span {\n  color: var(--svhc-purple);\n  font-weight: 800;\n}\n\n.svhc-accordion {\n  display: grid;\n  gap: 12px;\n  margin-top: 28px;\n}\n\n.svhc-item {\n  overflow: hidden;\n  border: 1px solid var(--svhc-border);\n  border-radius: 17px;\n  background: #ffffff;\n  box-shadow: 0 11px 35px rgba(37, 29, 75, 0.045);\n}\n\n.svhc-item[hidden] {\n  display: none !important;\n}\n\n.svhc-item.is-open {\n  border-color: rgba(89, 71, 155, 0.23);\n  box-shadow: 0 20px 55px rgba(37, 29, 75, 0.08);\n}\n\n.svhc-question {\n  width: 100%;\n  display: grid;\n  grid-template-columns: 48px 1fr 32px;\n  align-items: center;\n  gap: 17px;\n  padding: 22px 24px;\n  border: 0;\n  background: transparent;\n  color: var(--svhc-text);\n  text-align: left;\n  cursor: pointer;\n}\n\n.svhc-question-icon {\n  width: 45px;\n  height: 45px;\n  display: grid;\n  place-items: center;\n  border-radius: 13px;\n  background: #f0eef8;\n  color: var(--svhc-purple);\n}\n\n.svhc-question-icon svg {\n  width: 23px;\n}\n\n.svhc-question-copy small,\n.svhc-question-copy strong {\n  display: block;\n}\n\n.svhc-question-copy small {\n  margin-bottom: 5px;\n  color: var(--svhc-purple);\n  font-size: 9px;\n  font-weight: 800;\n  letter-spacing: 0.11em;\n  text-transform: uppercase;\n}\n\n.svhc-question-copy strong {\n  color: var(--svhc-dark);\n  font-size: 15px;\n  font-weight: 700;\n  line-height: 1.4;\n}\n\n.svhc-plus {\n  position: relative;\n  width: 31px;\n  height: 31px;\n  border: 1px solid var(--svhc-border);\n  border-radius: 50%;\n}\n\n.svhc-plus::before,\n.svhc-plus::after {\n  content: \"\";\n  position: absolute;\n  top: 50%;\n  left: 50%;\n  width: 12px;\n  height: 1.5px;\n  border-radius: 5px;\n  background: var(--svhc-dark);\n  transform: translate(-50%, -50%);\n  transition: 0.25s ease;\n}\n\n.svhc-plus::after {\n  transform: translate(-50%, -50%) rotate(90deg);\n}\n\n.svhc-item.is-open .svhc-plus::after {\n  opacity: 0;\n  transform: translate(-50%, -50%) rotate(0);\n}\n\n.svhc-answer {\n  max-height: 0;\n  overflow: hidden;\n  opacity: 0;\n  transition:\n    max-height 0.44s ease,\n    opacity 0.3s ease;\n}\n\n.svhc-item.is-open .svhc-answer {\n  opacity: 1;\n}\n\n.svhc-answer-inner {\n  padding: 0 24px 26px 89px;\n  border-top: 1px solid rgba(51, 42, 86, 0.08);\n}\n\n.svhc-answer-inner > p {\n  margin: 23px 0 18px;\n  color: var(--svhc-muted);\n  font-size: 13px;\n  line-height: 1.7;\n}\n\n\/* Pasos *\/\n\n.svhc-steps {\n  display: grid;\n  gap: 12px;\n  margin: 0;\n  padding: 0;\n  list-style: none;\n}\n\n.svhc-steps > li {\n  display: grid;\n  grid-template-columns: 31px 1fr;\n  gap: 13px;\n  padding: 14px;\n  border: 1px solid rgba(51, 42, 86, 0.09);\n  border-radius: 12px;\n  background: #faf9fc;\n}\n\n.svhc-steps > li > span {\n  width: 29px;\n  height: 29px;\n  display: grid;\n  place-items: center;\n  border-radius: 9px;\n  background: var(--svhc-dark-2);\n  color: #ffffff;\n  font-size: 10px;\n  font-weight: 750;\n}\n\n.svhc-steps strong {\n  display: block;\n  margin-bottom: 4px;\n  color: var(--svhc-dark);\n  font-size: 12px;\n}\n\n.svhc-steps p {\n  margin: 0;\n  color: var(--svhc-muted);\n  font-size: 11px;\n  line-height: 1.6;\n}\n\n\/* Alertas *\/\n\n.svhc-warning {\n  display: grid;\n  grid-template-columns: 40px 1fr;\n  gap: 14px;\n  margin: 20px 0;\n  padding: 17px;\n  border: 1px solid rgba(188, 137, 46, 0.2);\n  border-radius: 13px;\n  background: #fff9eb;\n}\n\n.svhc-warning > span {\n  width: 39px;\n  height: 39px;\n  display: grid;\n  place-items: center;\n  border-radius: 11px;\n  background: rgba(188, 137, 46, 0.12);\n  color: #9a6d1d;\n}\n\n.svhc-warning svg {\n  width: 21px;\n}\n\n.svhc-warning strong {\n  display: block;\n  margin-bottom: 4px;\n  color: #55401b;\n  font-size: 12px;\n}\n\n.svhc-warning p {\n  margin: 0;\n  color: #766342;\n  font-size: 11px;\n  line-height: 1.6;\n}\n\n.svhc-note {\n  display: flex;\n  align-items: flex-start;\n  gap: 11px;\n  margin-top: 16px;\n  padding: 13px 15px;\n  border: 1px solid rgba(89, 71, 155, 0.13);\n  border-radius: 11px;\n  background: #f2f0f9;\n  color: #615a70;\n  font-size: 11px;\n  line-height: 1.6;\n}\n\n.svhc-note svg {\n  width: 18px;\n  flex: 0 0 auto;\n  color: var(--svhc-purple);\n}\n\n\/* Ruta visual *\/\n\n.svhc-route {\n  display: flex;\n  flex-wrap: wrap;\n  align-items: center;\n  gap: 9px;\n  margin-top: 12px;\n}\n\n.svhc-route span {\n  min-height: 31px;\n  display: inline-flex;\n  align-items: center;\n  padding: 7px 11px;\n  border: 1px solid rgba(53, 43, 92, 0.12);\n  border-radius: 8px;\n  background: #ffffff;\n  color: var(--svhc-dark);\n  font-size: 9px;\n  font-weight: 750;\n}\n\n.svhc-route i {\n  position: relative;\n  width: 17px;\n  height: 1px;\n  background: #aaa4b5;\n}\n\n.svhc-route i::after {\n  content: \"\";\n  position: absolute;\n  top: -3px;\n  right: 0;\n  width: 7px;\n  height: 7px;\n  border-top: 1px solid #aaa4b5;\n  border-right: 1px solid #aaa4b5;\n  transform: rotate(45deg);\n}\n\n\/* Selecci\u00f3n Meta *\/\n\n.svhc-choice {\n  display: grid;\n  grid-template-columns: 36px 1fr;\n  align-items: center;\n  gap: 12px;\n  margin-top: 12px;\n  padding: 13px;\n  border: 1px solid rgba(89, 71, 155, 0.2);\n  border-radius: 11px;\n  background: #ffffff;\n}\n\n.svhc-choice > span {\n  width: 34px;\n  height: 34px;\n  display: grid;\n  place-items: center;\n  border-radius: 9px;\n  background: var(--svhc-dark-2);\n  color: #ffffff;\n}\n\n.svhc-choice svg {\n  width: 17px;\n}\n\n.svhc-choice strong,\n.svhc-choice small {\n  display: block;\n}\n\n.svhc-choice strong {\n  margin-bottom: 3px;\n  font-size: 10px;\n}\n\n.svhc-choice small {\n  color: var(--svhc-muted);\n  font-size: 9px;\n}\n\n.svhc-id-box {\n  margin-top: 12px;\n  padding: 13px 15px;\n  border: 1px solid rgba(53, 43, 92, 0.13);\n  border-radius: 10px;\n  background: #ffffff;\n}\n\n.svhc-id-box small,\n.svhc-id-box strong {\n  display: block;\n}\n\n.svhc-id-box small {\n  margin-bottom: 5px;\n  color: #918b9c;\n  font-size: 8px;\n  font-weight: 700;\n  letter-spacing: 0.1em;\n}\n\n.svhc-id-box strong {\n  font-size: 10px;\n}\n\n\/* Activos *\/\n\n.svhc-assets {\n  display: grid;\n  grid-template-columns: repeat(2, minmax(0, 1fr));\n  gap: 9px;\n  margin-top: 13px;\n}\n\n.svhc-assets > div {\n  display: flex;\n  align-items: center;\n  gap: 10px;\n  min-width: 0;\n  padding: 11px;\n  border: 1px solid rgba(53, 43, 92, 0.1);\n  border-radius: 10px;\n  background: #ffffff;\n}\n\n.svhc-assets > div > span {\n  width: 30px;\n  height: 30px;\n  display: grid;\n  place-items: center;\n  flex: 0 0 auto;\n  border-radius: 8px;\n  background: #efedf8;\n  color: var(--svhc-purple);\n  font-size: 15px;\n  font-weight: 800;\n}\n\n.svhc-assets strong {\n  margin: 0;\n  font-size: 9px;\n}\n\n.svhc-assets-large {\n  margin-bottom: 15px;\n}\n\n\/* Mensaje seguro *\/\n\n.svhc-success {\n  display: grid;\n  grid-template-columns: 42px 1fr;\n  gap: 14px;\n  margin-top: 18px;\n  padding: 16px;\n  border: 1px solid rgba(62, 113, 86, 0.18);\n  border-radius: 13px;\n  background: #eff8f3;\n}\n\n.svhc-success > span {\n  width: 40px;\n  height: 40px;\n  display: grid;\n  place-items: center;\n  border-radius: 11px;\n  background: rgba(62, 113, 86, 0.11);\n  color: #396f51;\n}\n\n.svhc-success svg {\n  width: 22px;\n}\n\n.svhc-success strong {\n  display: block;\n  margin-bottom: 4px;\n  color: #294e3a;\n  font-size: 11px;\n}\n\n.svhc-success p {\n  margin: 0;\n  color: #547060;\n  font-size: 10px;\n  line-height: 1.6;\n}\n\n\/* Vista del men\u00fa *\/\n\n.svhc-menu-preview {\n  max-width: 430px;\n  margin-top: 12px;\n  overflow: hidden;\n  border-radius: 11px;\n  background:\n    linear-gradient(\n      135deg,\n      #35275f,\n      #433476\n    );\n  box-shadow: 0 12px 30px rgba(33, 23, 71, 0.12);\n}\n\n.svhc-menu-row {\n  min-height: 56px;\n  display: grid;\n  grid-template-columns: 29px 1fr auto;\n  align-items: center;\n  gap: 11px;\n  padding: 12px 15px;\n  color: rgba(255, 255, 255, 0.74);\n}\n\n.svhc-menu-row.is-active {\n  background: rgba(255, 255, 255, 0.075);\n  color: #ffffff;\n}\n\n.svhc-menu-row > span {\n  font-size: 20px;\n}\n\n.svhc-menu-row strong {\n  margin: 0;\n  color: inherit;\n  font-size: 11px;\n}\n\n.svhc-menu-row b {\n  font-size: 17px;\n}\n\n.svhc-menu-row em {\n  padding: 5px 8px;\n  border-radius: 999px;\n  background: rgba(255, 255, 255, 0.12);\n  color: #ffffff;\n  font-size: 8px;\n  font-style: normal;\n  font-weight: 750;\n}\n\n\/* Pol\u00edtica de contrase\u00f1as *\/\n\n.svhc-policy {\n  display: grid;\n  grid-template-columns: repeat(2, minmax(0, 1fr));\n  gap: 11px;\n  margin-top: 18px;\n}\n\n.svhc-policy > div {\n  display: grid;\n  grid-template-columns: 38px 1fr;\n  gap: 12px;\n  padding: 15px;\n  border-radius: 12px;\n}\n\n.svhc-policy > div > span {\n  width: 36px;\n  height: 36px;\n  display: grid;\n  place-items: center;\n  border-radius: 10px;\n  font-size: 18px;\n  font-weight: 800;\n}\n\n.svhc-policy strong {\n  display: block;\n  margin-bottom: 4px;\n  font-size: 10px;\n}\n\n.svhc-policy p {\n  margin: 0;\n  font-size: 9px;\n  line-height: 1.55;\n}\n\n.svhc-policy-yes {\n  border: 1px solid rgba(52, 121, 80, 0.16);\n  background: #eff8f3;\n}\n\n.svhc-policy-yes > span {\n  background: rgba(52, 121, 80, 0.1);\n  color: #347950;\n}\n\n.svhc-policy-yes strong {\n  color: #285c3d;\n}\n\n.svhc-policy-yes p {\n  color: #567363;\n}\n\n.svhc-policy-no {\n  border: 1px solid rgba(160, 71, 71, 0.14);\n  background: #fbf1f1;\n}\n\n.svhc-policy-no > span {\n  background: rgba(160, 71, 71, 0.09);\n  color: #9d4949;\n}\n\n.svhc-policy-no strong {\n  color: #753838;\n}\n\n.svhc-policy-no p {\n  color: #806060;\n}\n\n\/* Botones *\/\n\n.svhc-actions {\n  display: flex;\n  flex-wrap: wrap;\n  gap: 10px;\n  margin-top: 18px;\n}\n\n.svhc-actions a {\n  display: inline-flex;\n  align-items: center;\n  justify-content: center;\n  gap: 9px;\n  padding: 12px 16px;\n  border-radius: 999px;\n  background: var(--svhc-dark-2);\n  color: #ffffff !important;\n  -webkit-text-fill-color: #ffffff !important;\n  font-size: 11px;\n  font-weight: 700;\n  transition: 0.25s ease;\n}\n\n.svhc-actions a:hover {\n  background: var(--svhc-purple);\n  transform: translateY(-2px);\n}\n\n.svhc-actions svg {\n  width: 16px;\n}\n\n.svhc-actions .svhc-action-secondary {\n  border: 1px solid rgba(53, 43, 92, 0.17);\n  background: #ffffff;\n  color: var(--svhc-dark) !important;\n  -webkit-text-fill-color: var(--svhc-dark) !important;\n}\n\n.svhc-actions .svhc-action-secondary:hover {\n  border-color: var(--svhc-purple);\n  background: #f0eef8;\n}\n\n.svhc-inline-link {\n  display: inline-block;\n  margin-top: 10px;\n  color: var(--svhc-purple) !important;\n  font-size: 10px;\n  font-weight: 750;\n}\n\n.svhc-inline-link:hover {\n  text-decoration: underline;\n}\n\n\/* Estado sin resultados *\/\n\n.svhc-empty {\n  margin-top: 28px;\n  padding: 55px 25px;\n  border: 1px dashed rgba(51, 42, 86, 0.2);\n  border-radius: 17px;\n  background: #ffffff;\n  text-align: center;\n}\n\n.svhc-empty > span {\n  width: 54px;\n  height: 54px;\n  display: grid;\n  place-items: center;\n  margin: 0 auto 17px;\n  border-radius: 16px;\n  background: #efedf7;\n  color: var(--svhc-purple);\n}\n\n.svhc-empty svg {\n  width: 27px;\n}\n\n.svhc-empty h3 {\n  margin: 0 0 8px;\n  font-size: 20px;\n}\n\n.svhc-empty p {\n  margin: 0;\n  color: var(--svhc-muted);\n  font-size: 12px;\n}\n\n.svhc-empty button {\n  margin-top: 18px;\n  padding: 11px 16px;\n  border: 0;\n  border-radius: 999px;\n  background: var(--svhc-dark-2);\n  color: #ffffff;\n  font-size: 11px;\n  font-weight: 700;\n  cursor: pointer;\n}\n\n\/* =========================================================\n   CTA DE SOPORTE\n========================================================= *\/\n\n.svhc-support-card {\n  position: relative;\n  overflow: hidden;\n  display: flex;\n  align-items: center;\n  justify-content: space-between;\n  gap: 45px;\n  margin-top: 80px;\n  padding: 40px 42px;\n  border-radius: 22px;\n  background:\n    radial-gradient(\n      circle at 90% 0,\n      rgba(121, 103, 188, 0.45),\n      transparent 40%\n    ),\n    linear-gradient(\n      135deg,\n      #19142f,\n      #332854\n    );\n  box-shadow: 0 28px 70px rgba(27, 20, 60, 0.2);\n  color: #ffffff;\n}\n\n.svhc-support-card::after {\n  content: \"\";\n  position: absolute;\n  right: -90px;\n  bottom: -170px;\n  width: 360px;\n  height: 360px;\n  border: 1px solid rgba(255, 255, 255, 0.1);\n  border-radius: 50%;\n}\n\n.svhc-support-copy {\n  position: relative;\n  z-index: 2;\n  display: flex;\n  align-items: flex-start;\n  gap: 18px;\n}\n\n.svhc-support-icon {\n  width: 52px;\n  height: 52px;\n  display: grid;\n  place-items: center;\n  flex: 0 0 auto;\n  border: 1px solid rgba(255, 255, 255, 0.15);\n  border-radius: 15px;\n  background: rgba(255, 255, 255, 0.075);\n}\n\n.svhc-support-icon svg {\n  width: 27px;\n}\n\n.svhc-support-copy small {\n  display: block;\n  margin-bottom: 8px;\n  color: rgba(255, 255, 255, 0.55);\n  font-size: 9px;\n  font-weight: 800;\n  letter-spacing: 0.13em;\n  text-transform: uppercase;\n}\n\n.svhc-support-copy h2 {\n  margin: 0 0 7px;\n  color: #ffffff;\n  font-size: 27px;\n  font-weight: 650;\n  letter-spacing: -0.035em;\n}\n\n.svhc-support-copy p {\n  max-width: 600px;\n  margin: 0;\n 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Encuentra instrucciones para acceder a tus plataformas, configurar tus herramientas, compartir accesos de forma segura y resolver las dudas m\u00e1s frecuentes. \u00d7 B\u00fasquedas frecuentes: Meta Slack Contrase\u00f1as Facturaci\u00f3n Accesos r\u00e1pidos Encuentra lo que necesitas Selecciona una categor\u00eda o utiliza el buscador. Todos los temas Consulta&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-11554","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/studiovainilla.com\/clientes\/wp-json\/wp\/v2\/pages\/11554","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/studiovainilla.com\/clientes\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/studiovainilla.com\/clientes\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/studiovainilla.com\/clientes\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/studiovainilla.com\/clientes\/wp-json\/wp\/v2\/comments?post=11554"}],"version-history":[{"count":28,"href":"https:\/\/studiovainilla.com\/clientes\/wp-json\/wp\/v2\/pages\/11554\/revisions"}],"predecessor-version":[{"id":14262,"href":"https:\/\/studiovainilla.com\/clientes\/wp-json\/wp\/v2\/pages\/11554\/revisions\/14262"}],"wp:attachment":[{"href":"https:\/\/studiovainilla.com\/clientes\/wp-json\/wp\/v2\/media?parent=11554"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}